Privacy Policy Scoor88 – Malaysian Member Data Protection

This Privacy Policy explains how Scoor88 ("we", "our platform") collects, uses, discloses, and protects your personal information when you register an account, use our services, or interact with the Scoor88 platform in any way. This policy applies to all registered members as well as visitors accessing the Scoor88 website.

Scoor88 is committed to protecting the privacy of every individual who entrusts us with their personal information. We understand that trust is the foundation of the relationship between a betting platform and its users, and we take this responsibility very seriously. This Privacy Policy is built on the requirements of Malaysia's Personal Data Protection Act 2010 (PDPA) and international industry best practices.

By registering an account or using Scoor88's services, you agree to the collection and use of your information as described in this Privacy Policy. If you do not agree with any part of this policy, please discontinue use of the Scoor88 platform.

Scoor88 collects two main categories of information: information you provide to us directly, and information collected automatically through your use of our platform.

Information You Provide Directly

Automatically Collected Information

When you use the Scoor88 platform, our systems automatically record certain technical information that helps us maintain platform security and improve the user experience:

• IP address and geographic location information (country or state level only).
• Device type, operating system, and web browser version used.
• Login session time and duration.
• Betting activity records and transaction history within the Scoor88 platform.
• Records of interactions with the customer support team, including live chat logs.
• Cookie data and similar tracking technologies (see Section 6 for further details).

Scoor88 uses your personal information only for legitimate purposes that have been clearly stated. We do not use your data for any other purpose without first obtaining your specific consent.

Primary Purpose of Use

• Account Management: To create and manage your Scoor88 account, including the registration process, identity verification, and VIP tier assignment.
• Transaction Processing: Processing deposits via Touch 'n Go eWallet, DuitNow, GrabPay, Boost, ShopeePay, and FPX, and securely and accurately managing all withdrawal requests.
• Platform Security: To detect and prevent fraudulent activity, money laundering, unauthorised access, and other forms of platform abuse.
• Customer Support: To provide effective assistance when you contact the Scoor88 customer service team via live chat or email.
• Legal Compliance: To fulfil the legal and regulatory obligations applicable to Scoor88's operations, including anti-money laundering (AML) reporting requirements.
• Service Improvement: Analysing usage patterns in aggregate (not individually) to improve platform design, performance, and the overall user experience.
• Service Communications: Sending important notifications related to your account, changes to our terms, or security updates you need to be aware of.
• Promotions & Marketing: To send you Scoor88 promotional offers and updates via email or in-platform notifications — only where you have given consent to receive marketing communications during registration or through your account settings.

Scoor88 does not sell, rent, or trade members' personal information to any third party for marketing purposes. However, there are limited situations where we need to share your information with certain parties to enable us to deliver Scoor88's services safely and effectively.

Parties That May Receive Your Information

• Payment Service Providers: Required transaction information is shared with providers such as Touch 'n Go, GrabPay, Boost, ShopeePay, DuitNow, and banks offering FPX services to facilitate the processing of your deposits and withdrawals. These providers are bound by strict confidentiality agreements with Scoor88.
• Identity Verification Providers: For KYC purposes, your identity information may be verified through certified third-party verification services that are bound by the same confidentiality obligations.
• Game Providers: Your username and game session information are shared with the gaming software providers that supply live casino and table games on the Scoor88 platform. Full financial details are not shared with these providers.
• Regulatory Authorities: Scoor88 may be required by law to disclose certain information to regulatory authorities, law enforcement agencies, or courts when lawfully compelled to do so. Such disclosures are made only when legally required and within the narrowest possible scope.

In all instances of data sharing outlined above, Scoor88 ensures that recipient parties are bound by confidentiality obligations equal to or stricter than our own, and that only the minimum necessary information is shared to fulfil the stated purpose.

Protecting your personal data is more than a legal obligation for Scoor88 — it is a core commitment that reflects the trust we uphold in our relationship with every member on our platform. We continuously invest in cybersecurity infrastructure to ensure your data remains well-protected against ever-evolving threats.

Technical Security Measures

• 256-bit SSL/TLS encryption for all data communications between your device and Scoor88 servers.
• Encryption of sensitive data within databases using industry-standard encryption algorithms.
• 24/7 security monitoring system that detects and responds to threats in real time.
• Two-factor authentication (2FA) is available for all accounts and is strongly recommended.
• Strict role-based access controls for internal Scoor88 staff — only personnel who require access to specific data in order to perform their duties are permitted to do so.
• Regular security audits by independent third parties to identify and address any vulnerabilities.
• Regular data backup procedures to ensure service continuity and data recovery in the event of a system failure.

Shared Responsibility

While Scoor88 invests significantly in technical security, the safety of your data also depends on your own actions. We encourage you to use a strong, unique password for your Scoor88 account, enable 2FA, never share your login credentials with anyone, and only access Scoor88 from secure devices and networks.

Scoor88 uses cookies and similar tracking technologies to enhance your experience on our platform. Cookies are small text files stored on your device when you visit the Scoor88 website. They help us remember your preferences, maintain the security of your session, and understand how our platform is used.

Types of Cookies We Use

• Essential Cookies (Required): Required for core Scoor88 platform functions such as login session authentication, security, and basic navigation. These cookies cannot be disabled without affecting platform functionality.
• Preference Cookies: To save your preferences such as display language and layout settings, providing a more consistent experience on future visits.
• Analytics Cookies: To help us understand how members use Scoor88 in aggregate — which pages are visited most frequently, how long users spend in particular sections, and general navigation patterns. This information is used to improve the platform's design and performance.
• Security Cookies: Helping to detect and prevent fraudulent activity, unauthorised access, and other security threats in real time.

You can manage cookie settings through your web browser. Please note, however, that disabling essential cookies may affect your ability to log in or use certain Scoor88 features properly.

Your personal data is stored on servers that are continuously protected and monitored. Scoor88 retains your personal information for as long as your account remains active, and for the period required by legal and regulatory obligations following account closure.

Data Retention Period

Upon expiry of the retention period, your data will be securely deleted or anonymised in accordance with established data disposal procedures. Data may be retained beyond the stated period only where a legal obligation requires it or where there is an unresolved dispute.

Under Malaysia's Personal Data Protection Act 2010 (PDPA), you have certain rights regarding your personal information held by Scoor88. We fully respect these rights and will process any related requests promptly and with complete dedication.

Scoor88 strictly does not collect, store, or process any personal information from individuals under the age of 21. All Scoor88 services are restricted to adults who have reached the age of 21.

During the registration process, we require date of birth verification and reserve the right to request a copy of your MyKad or other identification document to confirm your age. Any account found to be owned or accessed by an underage individual will be terminated immediately and all related data will be deleted in accordance with our security procedures.

If you as a parent or guardian believe that your underage child has registered an account with Scoor88 without your knowledge, please contact our support team immediately at support@scoor88.best. We will investigate the matter with the highest priority and take appropriate action within 24 hours.

Scoor88 reserves the right to update or amend this Privacy Policy from time to time to reflect changes in our data practices, new legal requirements, or improvements to our services. The date of the most recent update is always displayed at the top of this page.

When we make material amendments to this Privacy Policy, we will notify you via an in-platform notification on Scoor88 or by email at least 14 days before the changes take effect. Your continued use of the Scoor88 platform after the effective date of those amendments constitutes your acceptance of the updated Privacy Policy.

How to Contact Us About Privacy

If you have any questions, concerns, or requests regarding this Privacy Policy or how Scoor88 handles your personal data, please do not hesitate to reach out to us:

• Live Chat: Available 24/7 directly within the Scoor88 platform — the fastest way to get a response.
• Privacy Email: support@scoor88.best — please include "Privacy Inquiry" in the subject line for faster handling.

For more information on how to use our platform safely, visit our Responsible Gaming us. To read the full terms of use, please refer to Terms & Conditions Scoor88. For the most frequently asked questions, visit our FAQ us.